Performance Tracking
"We only [track production performance] occasionally on jobs that we think we are losing money based on feedback from production or if we bill time and material on certain rework type of jobs."
- Peter, WA
"[Our] variance is typically tight as we use past history performance as a target on repeat orders. However new orders, with no available tracking history, can look much different."
- Nick, OH
"When we first implemented [performance tracking], we actually re-quoted everything and even dropped non-profitable customers.
By simplifying data collection we can increase the amount of data that we actually collect.
The scanner operation has to be simple, and quick, and provide intelligent feedback to the scanner. It must be divorced from the GUI.
It must be able to track multi-tasked activities and be smart enough to know when to log off an activity by the activity that was started.
Time tracking and time and attendance must be integrated."
-Bob, UT
"That information is then entered into a third party system. That system does the comparison of times and shows us where we lost/gain.
The biggest issue we see is the times are not always accurate. The employee may fudge the time or completely forget to record it and guess later on. The other issue is it is labor intensive to enter all of these results in the third party system."
-Todd, MI
"We are currently embarking on a project to review our overall system used for quoting and time tracking. We have three goals in mind: consistency, accuracy, and the ability to easily track variances.
Over the last year we have methodically squashed homegrown systems and found ways to fulfill the requirements by integrating into ManEx or our Aegis system. Quoting and time tracking are the last hurdles."
-Tom, WA
