Responsibility of the Customer to Maintain a Good Backup of ManEx

It is the user’s responsibility to ensure they have a good backup of the Manex System (especially the DBFS files) on a nightly basis.  ManEx is not responsible for any lost data.  If for any reason users experience corrupt or missing data and are unable to provide Manex with a recent good backup of their DBFS files, ManEx may be unable to help restore the data and some information will be lost.

 

In the event of data corruption and a backup that is over 1 day old, there is a chance that an amendment of the data will not be 100%.  For this reason, ManEx will instruct the user to restore the older backup and re-enter data for the days that were missed.  If this is not an option, and the user wishes to have ManEx restore from the old backup, the user must understand and accept that some information may be missing from their system and ManEx will take no responsibility for the missing information.  Additionally, any time spent restoring and checking data, especially from backups older than 1 day, may require a fee for the programmers time.