The Corrective Action Request (CAR) module is used to record and track to the conclusion of all corrective action requests.

The user may establish his/her own type(s) of corrective actions in the system setup. Examples of types of corrective actions may be Supplier, Customer, Production, Administration, etc. In addition to classifying corrective actions by type, the user may also establish number types for the corrective action. Examples of number types might be RMA, DMR, Internal, etc.

The user enters information relating to each CAR including ISO reference, Quality Manual Descriptions, Customer/Supplier information and/or Work Center/Department involved.

There is provision for text entry of the Description of Condition, the Apparent Cause, and the Actual Cause, along with provision to enter a graphics image.

In the Corrective Action section, there is provision to enter Corrective Action Taken, as well as information for Follow Up & Review.

In the Main screen, a list of all open corrective actions is displayed, and may be sorted by Due Date, New Due Date (if revised), CAR number or CAR Type.  There is provision to enter the name of the CAR Coordinator, and include a list of team members and their percent completion of the task. There is also a place for users to enter the date and name of the team member who verified the problem; the date and name of the team member who granted the final approval of the CAR; the date and name of the team member who followed up on the CAR; and the date and name of the team member who closed the CAR.

Status of Team Progress section

Graphics Display Window	If some work has been completed by the team and registered in the Open List tab, a graph displaying the percentage of completion by each team member will display.
	Depress this button to change graph view to 3D or back to 2D.
	This button will bring up a list of users who can be assigned to the CAR team.  In order for the user to be displayed on this list they must have Edit or Add rights to the CAR module within the ManEx System Security module.  Users with “Supervisor Rights” will automatically have access. .

 

 

Enter Quality/Engineer/Corrective Action Request(CAR/Corrective Action Request (CAR)

The following screen will appear:

 

Depress the Find Record action button.

 

The following selections will be displayed:

Find by CAR Number

Depressing the Find by CAR Number button, will display the following listing of all of the Open CAR Numbers available. Type the CAR Number into the red box or highlight and Double Click to select.

Find by CAR Problem Type

Selecting the Find by CAR Problem Type option, will display the following listing of Open records. Type the problem type into the red box or highlight and double click.
The following selection screen will appear: Type the CAR Number into the red box or highlight the selection and double click.

Find by Closed CAR Number

 

Selecting the find by Closed CAR number, will display the following listing of Closed CAR’s. Type the CAR Number into the red box or highlight the selection and double click.

 

Find by Closed CAR Problem Type

 

Selecting the Find by Closed CAR Problem Type, will display the following listing: Type the CAR problem type into the red box or highlight the selection and double click.
A list of all closed CAR's for that problem will appear: Type the CAR number into the red box or highlight and double click.

 

Enter Quality/Engineering/Corrective Action Request(CAR)/Corrective Action Request (CAR)

 

 Enter the CAR Description. 

Depress on the down arrow to select the CAR Type:

If you select Work Center/Dept, a further selection screen will appear. Select one Work Center or Department.  Upon selection, the name of that Work Center will appear in the Work Center/Department box.

If you selected Customer or Supplier from the above as the CAR Type, a further selection screen will appear:   The Supplier List will be sorted by Supplier Number.  The Customer List will be sorted by Customer Name in Alphabetical Order.   The name of the Customer or Supplier will appear in the Customer/Supplier Name box.

Depress on the down arrow to select whether the problem is Major or Minor.

Depress the down arrow next to the Number Type field.  The following list will appear:   Select the type applicable to the CAR.

 

Depress the Assign button and a list of employees will appear that have Add or Edit access rights to the CAR module setup in the ManEx System Security module.  Users with “Supervisor Rights” will automatically have access. Make the selection for the Team Members. Depress the OK  button.

 

Depress the Edit button and the Approval lists will be enabled:

Enter Quality/Engineering/Corrective Action Request (CAR)/CAR Follow Up List After activation, "Corrective Action Request" (CAR) access for each user must be setup in the ManEx System Security module.  Users with “Supervisor Rights” will automatically have access.

The following screen will be displayed:

 

Displayed will be all of the Correction Action Requests upon which follow up action has taken place.

The fields displayed are as follows:

Depressing the Reports icon, the system will then display the following dialog box.     Select the desired Printer. Depress the OK button and the report will be sent directly to the selected printer.

Enter Quality/Engineering/Corrective Action Request (CAR)/CAR Assignment List After activation, "Corrective Action Request" (CAR) access for each user must be setup in the ManEx System Security module.  Users with “Supervisor Rights” will automatically have access.

The following screen will be displayed:

 

This screen will display all of the Corrective Action Request for which a team member has been assigned, and has not been completed.

The fields displayed are as follows:

Depressing the Reports icon, the system will then display the following dialog box. Select the desired Printer. Depress the OK button and the report will be sent directly to the selected printer.