Find the Work Order you want to cancel.
Depress the Edit button and enter your password.
Depress the arrow next to the Job Status and change the Job Status to Cancel as displayed below.
Depress the Save action button.
Note: You can’t Cancel a Work Order that has been kitted. If you must cancel a kitted Work Order, go into the Kitting & Shortage Mgmt module and de-kit the order.
NOTE: Work Orders originated from an RMA Receiver will have "ReworkFirm" Job Status and users will NOT be allowed to change the Job Status, due to the fact that when the Work Order is created from RMA module all kitting, serial number, .... records are created and if user changes the WO status the system may loose track of these records. User will receive the following message if they try to change the job status on a Work Order that was originated from an RMA Receiver.
Since the material issued to the RMA is likely to be a defective assembly, or requires re-inspection, the work order must be completed by either transferring the material to FGI or to scrap to close the work order. Therefore, an RMA work order cannot be cancelled or re-opened.
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