Instructions for Uploading Database Files to SharePoint CRM

manex's SharePoint CRM allows customers to upload their data files if support is needed.

All files uploaded to the SharePoint CRM are accessible to manex only. Customers only have access to their own SharePoint CRM folders.

Please Note: It is always recommended to split and/or compress your backup files to be less than 1GB. This decreases the amount of time it takes to upload/download files and allows manex to provide more timely assistance.

To split the backup into multiple files, please reference this KB article.

To compress the backup, please reference this KB article.

To upload data files to the SharePoint CRM, select the Uploads folder to navigate to the Uploads page.

On the Uploads page, select the Upload tab located towards the top of the page. On the drop-down menu that appears, select "Files", find the location where the data files are located on your computer, and then select the files to upload.

Once all data files have been successfully uploaded, or if you have any issues, please notify manex.