Prerequisites for Entering a New Return Materials Authorization:
| Security |
After activation, "RMA Management" access for each user must be setup in the ManEx System Security module. Users with “Supervisor Rights” will automatically have access.
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| Customer |
The Customer database must be established for customers in the Customer Information module.
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| Sales Order |
A Sales Order must exist covering the materials returned.
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An Additional Prerequisite for Entering a Stand-Alone Return Materials Authorization:
The product numbers displayed in the "Find Product Number" list are either only for "Standard Price", or the customers that are added into the customer list in the Sales Price List module.
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