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DrillDown Icon Table of Contents Back
 . . . . . . . . . . . . .
DrillDown Icon Accounts Receivable (AR)
DrillDown Icon A/R Aging
DrillDown Icon A/R Bank Deposit
DrillDown Icon A/R Check Returns
DrillDown Icon A/R Offsets
DrillDown Icon A/R Write-Offs
DrillDown Icon A/R Credit Memo
DrillDown Icon Prerequisites
DrillDown Icon Introduction
DrillDown Icon Fields & Definitions
DrillDown Icon How To ......
DrillDown Icon Find an A/R Credit Memo
DrillDown Icon Add an A/R Credit Memo
DrillDown Icon Invoice Credit Memo
DrillDown Icon General Credit Memo
DrillDown Icon Edit an A/R Credit Memo
DrillDown Icon Reports
DrillDown Icon Accounts Payable (AP)
DrillDown Icon General Ledger (GL)
DrillDown Icon Bank Reconciliation
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Invoice Credit Memo

Enter the SQLMANEX.EXE (within the ManEx root directory)
This action will then prompt the user for a password

The following screen will be displayed, select Accounting/Accounts Receivable/A/R Credit Memo 

 

 

The following screen will be displayed: 

 

 

When you create an Invoice Credit memo it will default in the Scrap Qty (scrap qty is Read Only) and an entry debiting SCRAP will be created.  To proceed with the invoice Credit Memo in this module, press the Add button which will produce a prompt for an authorized password, the following selection screen will appear. The user depresses the desired option.

Depress the Invoice CM Type. 

 

A list of Customer Invoice Numbers that are pending will appear: 

Select an Invoice by typing the Invoice number in the Red box or highlighting the Invoice number and double clicking on it.

 

 

The CM fields are populated with the data from the invoice selected.  The qty will default into the Scrap Qty field (this field is read only).  This is the qty that will hit the scrap account. 
The following information will default into the fields to the right:  
"Current Invoice Balance" is pulled from the AR record and reflects any Cash Payments, AR Offsets & "Approved" Credit Memos, but will NOT include "Open" Credit Memos.    
"All CMs on invoice"  - this button will display in Red, if there are any prior credit memos (open or approved) for the same invoice. 
"Invoice Balance after this CM & Open CMs Applied"  is pulled from the AR record and reflects any Cash Payments, AR Offsets, "Approved" and "Open" Credit Memos,  including the current one being added/edited. NOTE:  If the amount in this field is within 1% of the Invoice, a button will appear "Adjust Invoice Balance to 0" 
 
  
(If user is creating a Credit Memo for a price adjustment to a Customer Invoice and is not returning the goods and does not want the amount to hit the scrap account then we suggest that user creates a General Credit Memo). 

 

 

User can choose to issue a Credit Memo for the Sales Tax only or Freight only, by selecting the boxes at the top of the screen.  The Sales Tax, Freight and Freight Tax to be credited will appear in the Credit Memo Summary section.  NOTE:  Users will only be allowed to use these three “only” check boxes at the time when the 1st CM for an invoice is created or if the prior credit memo did not use any  amount of the tax/freight yet.

 

The user may select one or more lines from the invoice against which the credit is to be taken. The selection is accomplished by clicking on the left box on the desired line. As the boxes are checked, the amount of the Credit Memo at the bottom of the screen in the Credit Memo Summary is changed to reflect the lines selected.  After selecting the lines to be credited, the user may edit both the quantity and the price of each line. Changing either of these changes the totals for the Credit Memo at the bottom of the screen in the Credit Memo Summary.

In addition to selecting and\or modifying the line items, the sales tax, freight charges and freight taxes will also be modified pro-rata by the system. The values will be calculated pro-rata based on the credit being issued for each line.

For the line items checked at the left, the qty entered in the Quantity field will default into the Scrap Qty column.  The system will automatically debit SCRAP and credit COGS. (If you do not want the GL Transaction to hit the scrap account the user should create a General Credit Memo). 
 
 
 
Note:  An invoice Credit Memo created in this module or one created in the RMA process against an OPEN invoice will offset the open A/R Trade invoice in the A/R Aging, and the amount displaying in A/R Trade Aging will be the NET.  There will be a credit appearing in the A/R Aging only if the Customer invoice had already been paid down. 
 
User MUST enter a reason for the Credit memo before saving.  If the reason field is blank user will receive the folowing message:
 

Once a reason has been entered user may Approve the Credit Memo.  When user depresses the Approval button the following message will appear:  
 
 
 
Once the Credit Memo has been approved the Status will change from Open to Approved and the CM will be forwarded to the AR Aging Module.  If desired it may be Offset using the AR Offset module.
 
 

 

Article ID: 4449