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SYSTEM - Why isn’t the System Retaining the Information I Upload?
Q.  Why isn’t the System Retaining the Information I Upload?
 
A. The possible source of this issue may be due to having too large of a File Path Name (for example; “C:/My Documents/Manex/ManexTesting/Customer/Docs/picturefile.pdf” would probably be too long of a path name) 
 
Resolution: Try loading a document/picture that is located in C:/My Documents directory only.
Article ID: 3556