| ManEx Minute - 27 - Multi-shift communications |
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"The problem with communication ... is the illusion that it has been accomplished."
-George Bernard Shaw
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July 15, 2009
Issue 27
Dear David,
The supplier directory is almost ready. We have already started receiving capability updates from the suppliers and hope to finish debug and test within the next several weeks. You will soon be able to rate your PCB suppliers and read the reviews from their other customers.
In our last survey, we asked about multi-shift communications. Although the percentage of companies running 2 or more shifts decreased, it is still around 60%. Whenever a project extends beyond a single shift, it is important to have a good system for communicating job information to other departments, shifts, and days in order to reduce errors and consistently produce a quality product.
This issue focuses on the communication challenge and offers ways to increase communication effectiveness.
As always, we look forward to your participation and feedback as you gain new insights and become a more effective provider of Electronic Manufacturing Services.
Sincerely,
David Sharp
ManEx, Inc.
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 Business Case - Production Control |
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Multi-shift Communication
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North Eastern Company (NE Company)* had to scale back production over the last six months and has been running only a single shift. Fortunately, they have seen an increase in quoting activities and expect to again start the second shift within the next few months.
Management is concerned about their current processes for collecting, distributing, and using the production information and notes for each kit across each department, shift, and day. Even running a single shift, they lose information from one day to the next and from one production run to the next. They fear that adding more people, work orders, and shifts will only increase this problem.
They have tried several methods for documenting important information from production, but haven't been able to implement it consistently in order to significantly reduce the number of preventable errors.
What is the best way for production to communicate across departments, shifts, and days? What tools do they need to accomplish this? What impact will it have on their ISO certification?
*Name has been changed
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Business Case Solutions
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Most manufacturers need good communication and documentation control processes, but many underestimate its importance...
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ManEx Case Solution
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ManEx has several tools to allow communication between shifts, departments, and days...
Read the full ManEx Case Solution >>
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BoM Importing
"[We have] overlap between days and swing only. [Communication] is done by email between swing and days. We also use work order/work center notes."
-Anonymous
"ManEx provides excellent information no matter how many shifts you are running ."
-Shep, IN
"...supervision/management overlap and are required to meet to make the transition [between shifts].
This offers very little benefit and allows for mis-communication.
-Michael, IL
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Please share your ideas and insights on a topic below. Use the questions to direct your response. Please contact us to submit your thoughts on the topic. Where appropriate and space permitting, we will post responses in a future newsletter so all may benefit.
System Triggers
Do you use the system triggers?
How many triggers have you created?
What is the biggest benefit received from using the triggers?
What issues have you seen from the triggers?
To suggest a new topic please contact us.
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ManEx Minute is a bi-weekly email distributed by ManEx, Inc. |
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| Article ID: 3352 |
