| ManEx Solution - 12 - Order Status Updates |
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ManEx Case Solution
ManEx believes that an ERP system should facilitate good communication and simplify the processes you do every day. To this end, we have added several tools to allow users to increase communication and process improvements.
REPORTS:
ManEx has several standard reports to provide an update on a selected order at any time. With these reports, users can get a snapshot of the status of inventory or production. For example, the "Work Order Schedule & WIP Report by Customer" provides a listing of the status of each job on the production floor. With this report, users can see where each board is in production.
ManEx includes the Crystal Reports® viewer so custom reports created in Crystal Reports® can be controlled and distributed through the software. ManEx also has several Crystal Reports® reports available upon request that allow users to modify the report according to their needs. These reports can provide completion percentage information, AVL availability, and production notes.
MODULES:
- Customer Order Status - This screen allows program managers to quickly gather information on any open order for a selected customer. It pulls data from inventory and production and provides visibility of component shortages, notes from the production floor, current status of each job in production, and shipping history including packing list numbers and tracking numbers. This screen is automatically updated as production and inventory personnel record transactions in the system.
- Work Order Shortage Summary List - This screen provides complete visibility of component shortages by Work Order, Work Center, and Part Number. Users can even check the current status of on hand inventory and open orders for a selected part.
- Kitting - This screen provides another method for gathering data related to a specific Work Order. Users are able to simulate a kit pull to better determine component availability and identify potential delays. They also record unexpected component shortages allowing purchasing to order more and inventory to replace the components as needed.
- Open Purchase Order Status - This screen allows users to closely monitor and manage parts currently on order. Users are able to see all parts currently past due, all parts due by a specific date (useful for planning for upcoming jobs), and parts allocated to a specific job or work order. This provides greater control over critical components and can reduce or prevent instances of unexpected production delays due to missing components.
- Dynamic Production Scheduling - This screen provides visibility of all open and scheduled orders. Users are able to see when capacity constraints may hinder production and any time in the future. If used correctly, this module can provide sufficient notice to adjust the production schedule or adjust capacity to maximize production and meet promised delivery dates. It will also indicate when a job will not be completed on time based on processing time remaining and the current due date.
- Shop Floor Tracking - This screen is a critical piece in the communication process. This allows production to update the system as products move through the shop floor. Production can add notes and indicators to identify current issues and delays. This information is readily available for program managers and others so they have important information when it is needed and without chasing it down in production.
- Triggers - triggers allow users to create messages to automatically update employees, management, and customers. The trigger can be set to run on a specific event or at a predefined time. The message can be sent to multiple email addresses selected by the user. This is an effective way of communicating demand to suppliers, production delays to management, order shipments to customers, and much more.
NE Company is working to more fully implement each of the available tools to increase communication and improve their performance and processes. They added more terminals on the production floor to enable each department to keep ManEx current as jobs move through the process. They are also documenting issues and delays with every job so program managers can work with customers as needed. Department managers also use this information at the close of the job to review their processes and determine if process changes are needed, or if they need to adjust the customer's price according to actual production results.
They have been able to significantly reduce the time required to effectively communicate. They now automatically provide much of the update information to customers and management through triggers. Information that requires more complexity is available through forms and reports. It now takes an average of less than 5 minutes to gather the needed information.
NE Company was able to change much of their focus from updating customers and management to their core business of manufacturing as efficiently and profitably as possible.
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| Article ID: 3200 |
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