Q. Why Can't I enter a Part Number in a General Credit Memo?
A. The reason we do not allow a part number to be enter into the part number field when creating a General Credit Memo is because usually a General Credit Memo does not apply to a specific inventory item or part number. Any information you wish to reference will have to be populated in the description field and/or note screen. A General Credit Memo is not intended to affect any stock quantity on hand or reduce any inventory stock. It could be mis-leading to the users if a part number is entered in the part number field. If you intend this to be applied to or associated to specific Invoice records then you would create an Invoice CM.
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