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Why Can't I enter a Part Number in a General Credit Memo?
QWhy Can't I enter a Part Number in a General Credit Memo?
 
A.    The reason we do not allow a part number to be enter into the part number field when creating a General Credit Memo is because usually a General Credit Memo does not apply to a specific inventory item or part number.  Any information you wish to reference will have to be populated in the description field and/or note screen. A General Credit Memo is not intended to affect any stock quantity on hand or reduce any inventory stock. It could be mis-leading to the users if a part number is entered in the part number field. If you intend this to be applied to or associated to specific Invoice records then you would create an Invoice CM.  
Article ID: 3036