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Unable to process records through PO Receiving module

Issue:

Unable to save any receipt through the PO Receiving module due to the following message:

 

User will receive this message after one of the workstations that was in the process of updating any info within the system pertaining to the same record displayed in the message and either the system is attempting to update those changes first and there will be a delay or other users lost  connection to the Network, or their workstation had actually crashed.  The system will then place this lock on the table to prevent any possible corruption.

 

Resolution:

 

There should already be a file called <<RESETPOLOCK9.EXE >> located within the Manex Root Directory. (if this file is missing please download the attached)  Running this executable will reset the lock within the shop floor tracking tables.  This executable does not require you to stop the TrigTimer.

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Article ID: 2273