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DrillDown Icon Table of Contents Back
 . . . . . . . . . . . . .
DrillDown Icon Utility
DrillDown Icon Sales Management
DrillDown Icon Sales Order Mgmt
DrillDown Icon RMA Management
DrillDown Icon Sales Price List Information
DrillDown Icon Order Configurator (OPTIONAL Module)
DrillDown Icon Customer Quotations (OPTIONAL Module)
DrillDown Icon Customer Information (CI)
DrillDown Icon Customer Information
DrillDown Icon Contact Information
DrillDown Icon Prerequisites
DrillDown Icon Introduction
DrillDown Icon Fields & Definitions
DrillDown Icon How To ....
DrillDown Icon Find a Customer Contact
DrillDown Icon Add a Customer Contact
DrillDown Icon Edit a Customer Contact
DrillDown Icon Reports
DrillDown Icon FAQ
DrillDown Icon Sales Representitive Information (SR)
DrillDown Icon Inventory Management
DrillDown Icon Material Planning
DrillDown Icon Production
DrillDown Icon Quality/Engineering
DrillDown Icon Administration
DrillDown Icon eManEx
DrillDown Icon ManEx Minutes for All Modules
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Edit a Customer Contact
 Enter Sales Mgt/Customer Information/Contacts Information  

The following screen will appear:

Depress the Find action button. The following selection screen will be displayed.  To find an existing Customer Contact select one of the following:  Last Name, First Name, or Customer.

The user may exit the selection screen without a selection by selecting the X button.

 

 

When the user elects to find Customer Contact Information by Last Name, a screen appears listing contacts in alphabetical order by last name along with their first name and the Customer Name. The user may elect to show only Active customers, or Inactive contacts. The user selects the contact by either entering it into the red box, or scrolling down the list and clicking on the selected contact. 

 

When the user elects to find Customer Contact Information by First Name, a screen appears listing contacts in alphabetical order by first name along with their last name and the Customer Name. The user may elect to show only Active customers, or Inactive contacts. The user selects the contact by either entering it into the red box, or scrolling down the list and clicking on the selected contact. 

 

When the user elects to find Customer Contact Information by Customer, a screen appears listing Customer Names in alphabetical order.  The user selects the customer by either entering it into the red box, or scrolling down the list and clicking on the selected customer. 

 
Then a list of all of the selected customer contacts are shown in alphabetical order by last name, along with their first name and Customer. The user may elect to show only Active contacts, or Inactive contacts. The user selects the contact by either entering it into the red box, or scrolling down the list and clicking on the selected contact.   

Once you have made your choice, the information will be displayed as follows:

Depress the Edit action button.  Enter password.

All fields available for editing will be enabled for modification. 

At the conclusion of the modifications process, the user must Save changes, or Abandon changes using the action buttons. 

 Depress the Exit action button to return to the previous screen.

Article ID: 1722