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SYSTEM LOCK ERROR-What to do if system SFT Lock Appears

Issue:

Unable to move product through Shop Floor Tracking due to the following message:
 
 

  
 

User will receive this message after one of the workstations that was in the process of moving product through Shop Floor Tracking had experienced lost connection to the Network, or their workstation had actually crashed.  The system will then place this lock on the table to prevent any possible corruption.

 

Resolution:

 

There should already be a file called <<RESETSHOPFLAG9.EXE>> located within the Manex Root Directory. (if this file is missing please download the attached)  Running this executable will reset the lock within the shop floor tracking tables.  This executable does not require you to stop the TrigTimer.

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Article ID: 148